Our Guarantee - Memory Mates USB Flash Drives

2021 will see us celebrate our 11th year of trading.

Over the last decade memory mates has established itself as a leading supplier of novelty and branded flash drives to a wide range of customers, including professional photographers, blue chip corporates, schools and thousands of individual consumers.

The reputation we have developed as a friendly, yet professional, business that offers high quality and reliable products, excellent customer service and rapid fulfilment has been underpinned by the standard guarantees we offer our customers:

** Free & fast despatch **
All items we hold in stock our despatched within 24 hours of order via Royal Mail, first class service*

**One-year guarantee**
We will swap out any faulty items and cover the return postage.

**14-day no quibble returns**
If for some you reason you don’t like an item we have supplied, simply post it back to us for a full refund*. You just have to cover the stamp.

**No import VAT charges**
Our stock is held in the UK so there will be no nasty surprises.

**Genuine chips**
Unlike many suppliers, our flash drives all feature high grade chips that will operate to their stated capacity. We do not supply ‘chipped’ flash drives that display false storage capacities.

**Fast response**
In order to keep costs down we do not operate a phone line but will always respond to e-mails promptly.

We will always do what we can to ensure you enjoy your memory mate. After all – we want you to come back!

*excludes custom/branded flash drives
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